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Getting a refund for money lost in ATM transaction?

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Thanks for the suggestions. I think the problem is the ATM cardholder went to the bank that owned the machine.


From the posts above, it appears the better choice is to go to the bank owning the ATM card. In effect, let your own bank go after the lost money.

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A refund of the lost money was paid to the account today. Nearly one month of waiting, but it was returned.


Lesson learned is to use an ATM of the issuing bank when possible.

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