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Cebu NBI Clearance Experience


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SkyMan

This was posted in regard to the NBI Clearance process in Manila.....


This may help. Taken from another forum.

This may affect other visa applications, so check if it is so needed for your circumstances.

Today we went to the NBI Clearance Center in Manila, arriving at 06.45.

I collected the blank data form at the entrance. There was a huge queue. Maybe 7 or 800 waiting.

However, the guard, seeing I was a "senior" , pointed us towards the courtesy line for Senior citizens, pregnant women or those with disablities. I filled out the form and gave it to the line checker. He needed to see my passport and checked off each item on the form and wrote across the top in big red letters, "Senior Citizen" .

He then escorted us to into the Data Capturing area where we had a seat while he went and paid the cashier on our behalf. We then waited for the "Courtesy Lane" lady to arrive. Note on her desk said duty was from 07.00 to 17.00.

We were number 2 in the queue. She took the form, entered the details in the system, took my fingerprints electronically as well as a digital photo. About 3 minutes there. She then gave me the paperwork back and said go to floor 3 and get the Alien bits done.

On floor 3, just to the left of the stairs, there is a large area marked Aliens/Foreigners. The fingerprint guy gave me an Aliens' form to fill in. He then checked all the paperwork and took my fingerprints the old fahioned way. Ten individual prints, then 4 fingers together and a thumb separately for each hand. (Ink everywhere on the hands - bring wet wipes LOL!)

He then told us to go to the 4th floor, as I was a senior. There we got the paperwork stamped again and were then directed into another office, where we left everything, except the receipt, for processing. The official wrote the time/date when the clearance would be ready, on the back of the receipt.

In our case, this will be Thursday afternoon. However, we were told along the way, that it would normally take at least 2 weeks to process the clearance for able bodied, non-seniors. All the paperwork would normally be sent across to NBI HQ for manual processing.

Apparently, they have more 5000 applicants of various types, on average, for clearance every day.

NBI clearance requirements.
Must be properly dressed - no shorts, sandos, t-shirts or flip-flops.
Must have passport with you. 
Photocopy of passport bio details and visa type.
Photocopy of ACR-Icard. (I wasn't asked for my I-card but had it anyway)
Fee - Peso 114.00 paid to cashier before lining up for data capture.

I downloaded the Data form from the NBI website last week and entered all the info required. This saved a lot of time, as I just copied the information onto the official form in a couple of minutes. They needed a hand printed form, not a computor print out.

We were told that Alien Clearance is only done in Manila on personal appearance, as manual (inky) fingerprints are required. This of course may be just for Luzon residents. Check with your local NBI for latest regulations, if you're somewhere else.

Note. We didn't ask for any "Special" or "Seniors 39;" treatment. It was given quite naturally by the NBI staff.

All in all, a quite pleasant, straight path, experience, handled by professionals.

And here's what we experienced in Cebu today...

 

I was helping get a friend his NBI Clearance and FBI finger printing to get the FBI clearance for his 13A.  He wanted me to help since I'd done it before and knew the fixer in the canteen.  I didn't know the requirements but assumed he needed a local Pulis Clearance.  I told him on Sunday to get the PC on Monday and I'd help him with the NBIC on Tuesday.  I also printed out the fingerprint form from the FBI website and told him to have them print him there.  He spent most of Monday in the Liloan Pulis Station to get the PC.  Seriously, 4 hours to get this nearly worthless piece of paper.  Turns out that wasn't needed for the NBIC but he'll need it later so at least he has that out of the way.  As for the finger prints, they did it but using the same cloth rubber stamp pa they use for the PC thumb prints.  The prints looked like purple blobs.

 

Ok, so Monday night I go on the NBI web site and find the requirements are 2 IDs (no problem), 2 pics (he had leftovers from Monday), and a photocopy of his passport biodata page (again no problem.)  Then I printed out the NBIC application form, prefilled in, so it would be ready to go.  Also the NBI website noted 2 satellite locations for getting clearances, Robinson's Cybergate and the new JMall and no mention of going to the old dump near the Capitol Bldg.  Whoops, ok, so I don't know the fixer at either of those locations but I told him I'd help so I go along.  We'd have gone to JMall because it's closer but I needed to do something at Chong Hua so we went to Robinson's. 

 

When we arrived about 830 there was quite a line of young Filipinos outside on the sidewalk all with papers and looking rather bedraggled from waiting.  Not a good sign.  But we went over to the guard in thee entrance  to get a number and they said "No, foreigners can't get NBIC here.  You have to go to the main building."  The old dump a block south of the Capitol.  He also said that NBI was only open Tuesdays and Saturdays so we were happy it was Tuesday.  At first I didn't like going ther but thought maybe that's all they do there is foreigners so maybe we'd be alone.

 

No, there was just as many if not more applicants there than when I was there before when it was the only place to go, great.  Ok, there's really no direction in there as far where to go or what to do so asking around we get pointed to a desk where a guy hands out the application forms with a line number on it.  We show him the application we already had downloaded from the NBI site and nicely filled in and printed from the computer.  No, you have to use their form.  I said this is your form, he said no.  So we fill out the form and find a seat among the throng.  After maybe 25 minutes something gets mumbled over a speaker and a line of maybe 20 get up and get in line for the cashier.  This is going to be a long day.  My fixer in the canteen?  Well, the canteen was closed.  :(

 

I decide to see if there's a way to move things along.  I take my friend back over to the guy that gave out the forms.  I say, "You said there was some other form we need to do because of being a foreigner.  Any chance we can do that now?"  He takes the form and notices my friend walks with a cane.  (<<<<Hint that)  He writes PWD on the top of the form and tells us to take it inside to the Assistance Desk.  That guy has us wait there inside next to the windows everyone is lined up at outside to pay.  After maybe 20 minutes a guy comes over and takes the form and payment, picture, digital fingerprints, and enters some of the stuff from the form into the computer.  Then we take the receipt over to the Assistance Desk guy (one of the most top of the line customer service people I've met here) and he takes the receipt and a pic for the finger printing form.  I ask if he also has the FBI fingerprint card and he says yes and gets another print card for that.  He called it an Interpol card but both that one and the one for the NBIC looked the same to me. 

 

After filling out the info on the 2 finger print cards, we brought them back to that guy and he did the printing in the office behind his desk.  He had the real platen and ink roller and knew wheat the FBI required as far as rolling the fingers, etc.  He made 2 very nice sets and gave us the Interpol copy.  He said to take that to the Consul office in the Waterfront but I told him we'd send it directly to the FBI ourselves via FPO mail.  Perhaps the Consul/Embassy has some method of sending those to the FBI directly?  Anyway, after thinking about it I figure if the prints are being sent out through the Embassy then the results would be going back through them too.  And that's probably not a good thing.

 

Ok, so DRESS CODE.  We wore shorts, TShirts, and slippers.  No problem.  Some of the Filipino applicants the same.

 

ID required.  Copy of passport bio page.  The application asks for the ACR # and while he put that on the application I don't think that was one of the data the guy typed into the computer bio page.  Also, he put his DL # for ID at the top of the app.  That was put in the computer system but at no time were either ID asked for.

 

You need a 2x2 pic for each set of prints and that's it.

 

Wait time to pick up 15 work days.  Probably need an ID for that.

Edited by SkyMan
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  • 3 months later...
enoonmai

Your post is very helpful, thanks. Can anyone confirm that the only days the NBI Capital office is open are Tues & Sat? I was planning to go the 15th but apparently it's a holiday and I think Sat would be an even worse day to do this. Thanks

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samatm

Very Helpful.    Yours is a great post on forum now that is being overrun by US and EURO centric topics including the NFL (I am a culprit here..btw did the op get his picks in for week 5? ).   Finally a post that is very informative and helpful for those living or  thinking about living in CEBU> 

Edited by samatm
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I called and they told me the simple requirements. It took a few hours. What they don't tell you is first timers print card has to be sent to Manila. When approval comes through the data file is unlocked and a certificate is issued.

 

If you have the receipt with a pick up date it's no problem. Provincial applications take longer.

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SkyMan

Your post is very helpful, thanks. Can anyone confirm that the only days the NBI Capital office is open are Tues & Sat? I was planning to go the 15th but apparently it's a holiday and I think Sat would be an even worse day to do this. Thanks

Can anyone answer this?  My experience with this was in June so I don't know if there has been a change.

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Terrance

I applied for my NBI clearance recently on Monday. No problem (except the long lines). 

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@SkyMan

 

I was wondering what there is to fix? All that's required is copy of relevant passport pages, ACR copy and two pics. What is there to fix?

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SkyMan

@SkyMan

 

I was wondering what there is to fix? All that's required is copy of relevant passport pages, ACR copy and two pics. What is there to fix?

Like I said, there is no more fixer I know of.  Back when there was one, the process was to get a form, fill it out, go get ink fingerprinted (no longer done for locals) stand in an amazingly long line without shade to do the rest which I assume to be turning in the form and paying the p150 or whatever it was.  With the fixer you did the printing and took the papers to the fixer and paid a bit more, like p200 and come back in a few weeks.  Foreigners still get ink printed. Edited by SkyMan
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I got a nice surprise at BI and got thumbs only done. But there's still no running water in the CR to wash.

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SkyMan

I got a nice surprise at BI and got thumbs only done. But there's still no running water in the CR to wash.

Well there you have it. Rules changed again. Apparently people DON'T kill people. Only thumbs kill people. Edited by SkyMan
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enoonmai

I applied for my NBI clearance recently on Monday. No problem (except the long lines). 

I PM'ed you but if you could expand a little on "no problem" it could be a help to a few others. Specifically, do they do the clearance on any business day and did you get it same day? I'm a 4 hour r/t away so it's a long way to go for nothing. Thanks.  

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I PM'ed you but if you could expand a little on "no problem" it could be a help to a few others. Specifically, do they do the clearance on any business day and did you get it same day? I'm a 4 hour r/t away so it's a long way to go for nothing. Thanks.

As I said in an earlier post you won't get it for a while if it's your first time. At the very best it's do the application, pay the fee, get the receipt and go back in few days.

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SkyMan

I PM'ed you but if you could expand a little on "no problem" it could be a help to a few others. Specifically, do they do the clearance on any business day and did you get it same day? I'm a 4 hour r/t away so it's a long way to go for nothing. Thanks.  

As I said, things change.  But a few months ago they told us to come back in 3 weeks.

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