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John B

Our Place - A Dining Experience

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John B

Having heard a lot about the food, we decided to eat at Our Place last Sunday, Sep. 11th. I ordered the Fish and Chips and my GF ordered the Adobo Combo Plate, Chicken and Pork.

My fish & chips were excellant. Cooked to perfection.

Both means were served at the same time. Something that rarely happens here in even the most expensive restaurants.

My GF seemed to dabble with her meal and finally I ask why and she said she was full. I did not believe this.

Arriving home I ask her what was wrong. She said the taste was good but the 2 chicken pieces were one part of a neck and a small piece of back. The 4 pieces of pork were 80% fat. Said something about what she would feed a dog. End of that conversation.

Now I am apologizing and will take her to dinner somewhere else. For her, that will never be Our Place again.

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InternetTough

So the fish and chips at that restaurant are good, eh?

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Paul

John, if you would, please mention it to Little Rose the next time you are there. I'm sure they will fix the issue for you.

 

Not to single your g/f out here, John. This is a common thing with many Filipinos in general, it seems. They don't want to complain or make a scene at a restaurant, so they leave without complaining, thus the restaurant can't fix the problem. How does it go?

 

"If you have a good experience, tell a friend. If you have a bad experience, tell us."

 

I have always been partial to the Chicken Chester at Our Place. Man, it is good.

 

chicken_chester_our_place.jpg

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Don.

Seems a little unfair to Our Place.

You said the fish and chips were excellent.

So, just notify someone about your experience with the

adobo and give them another chance.

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Stranded Shipscook

Without any accusation of John's Gf here...

 

It happens also sometimes that the female partners criticise food's because they don't like the place, a remark or (imagined) eyeballing by someone else,the situation, the area surrounding the place, the waitress is too pretty, she is generally jealous, she wants to keep the guy in the house and a kazillion other reasons.

 

In order to make their point they then complan about the food, because a discussion about this isn't expected.

 

Again, this does not apply to John B. gf !

 

My ex wife was only once in Our Place with me and hated it when she entered, she used the same argument. ( But sneaky as i am, i tested the dish and it was EXACTLY the way SHE cooked it ) But i did not debate the subject further anyway.

 

Good to hear, that our Place has a good western cuisine again, there were trouble many years ago.P

 

Pauls picture- Lami oy, homemade real mashed potatoes !.

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m60man

Having heard a lot about the food, we decided to eat at Our Place last Sunday, Sep. 11th. I ordered the Fish and Chips and my GF ordered the Adobo Combo Plate, Chicken and Pork.

My fish & chips were excellant. Cooked to perfection.

Both means were served at the same time. Something that rarely happens here in even the most expensive restaurants.

My GF seemed to dabble with her meal and finally I ask why and she said she was full. I did not believe this.

Arriving home I ask her what was wrong. She said the taste was good but the 2 chicken pieces were one part of a neck and a small piece of back. The 4 pieces of pork were 80% fat. Said something about what she would feed a dog. End of that conversation.

Now I am apologizing and will take her to dinner somewhere else. For her, that will never be Our Place again.

 

Thats rather surprising, not the fact that the Adobo meat morsels were fat and bone, but that she complained about it later. Adobo being one of the staples of the poor would be just that way. Good, bad or in between, thats the norm. The less then desirable cuts always goes into the Adobo pot. As for the dog comment.....the average filipino dog should be so lucky. Apologize, for what? You did nothing wrong, she made the choice and got what she has probably eaten her whole life. Her mistake was not informing the manager of her dislike and giving them the opportunity to make it right. An injustice was done, but it was done to the restaurant not your girlfriend.

 

Personally when my wife and I go out to eat at a restaurant that offers a mixed menu, western and local fares. I gently encourage her to try something other then her everyday items. Broaden her horizons so to speak. Why order something you can get at home or on about any corner of the street! She has yet to be disappointed with this approach and looks forward to new culinary adventures. Somethings she actually liked it well enough to have me teach her to fix it at home. As for the complaining, we had to compromise. She tells me and I will do the complaining for her. After 20 plus years in the restaurant business I know that a customer compliant is an opportunity to pinpoint problem areas and improve. Any owner/manager worth his salt will listen and make changes to retain his customer base. :twocents:

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John B

My GF has been to Our Place numerous times. Many sundays she goes roaming around downtown Cebu and I go to Our Place to drink beer and BS till she is finished. She has no issue at all with the place that I know of. Just happened that we decided to eat there last sunday. We seldom dine out and try to patronize places that serve food we like.

In my opinion chicken neck and backbone is something that should never be served unless part of a half or whole order and I did notice that the pork was mostly fat. To me, it looked like they serve lesser quality food to the Filipinas than they do for the foreigners. She is unhappy and so am I, or I would not post this on this forum.

Greg is out of country and Rosie was not there. I feel it was a deliberate act on the cooks part.

And about the fish and chips, like I already said, they were excellant.

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Paul

So, that's what it means to you when we meet up to have a beer at OP? Just BS? Okay. Fine. I see how you are now.

 

No. No. Don't try to back out of it now. What has been said cannot be unsaid. I see how this goes. I know where I stand.

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John B

for m60man. I am well aware of what adobo might consist of in the provinces with poor Filipinos. We did not eat in the province. The diet of a filipine dog is not relevant since my GF is not a dog. You are saying my complaint here is an injustice to the restaurant. I feel the food was an injustice to my GF.

She is NOT a complainer or whiner.

What food she may or may not have eaten most of her life has nothing to do with what that particular dish should be comprised of in a restaurant that caters primarily to a foreign clientele.

We have lived together for quite some time and I knew she was unhappy with the dinner so I ask her. She then told me what she was unhappy with.

While she was raised in a poor family she has experienced a wide variety of different foods as I am a pretty good cook with extensive experience in different nationalities.

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John B

OoooooHhhhhhhhhhhhhhhhh Nooooooooooooooo Paul. For you, it is sooooooooooo much more. Hard for me to express it in mere words.

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broden

OoooooHhhhhhhhhhhhhhhhh Nooooooooooooooo Paul. For you, it is sooooooooooo much more. Hard for me to express it in mere words.

how about interpretive dance

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m60man

for m60man. I am well aware of what adobo might consist of in the provinces with poor Filipinos. We did not eat in the province. The diet of a filipine dog is not relevant since my GF is not a dog. You are saying my complaint here is an injustice to the restaurant. I feel the food was an injustice to my GF.

She is NOT a complainer or whiner.

What food she may or may not have eaten most of her life has nothing to do with what that particular dish should be comprised of in a restaurant that caters primarily to a foreign clientele.

We have lived together for quite some time and I knew she was unhappy with the dinner so I ask her. She then told me what she was unhappy with.

While she was raised in a poor family she has experienced a wide variety of different foods as I am a pretty good cook with extensive experience in different nationalities.

 

 

Well then maybe it's a conspirasy.........the fine art of crab mentality coupled with sabotage and foreigner envy sprinkled with a liberal portion of BS. However, I do feel that your complaint should have been lodged with the establishment before broadcasting on a public forum. Then if your complaint fell upon deaf ears, post until your heart is content. Further more I did not insinuate your g/f was a dog. You said she make some reference to it being something fed to a dog. I only pointed out that the average filipino dog should be so lucky! Expressing a legitimate complaint for something you paid for and are not happy with is not considered a whiner or complainer if done in a way to help one improve their product or service. More times then not it will be welcomed.

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Easyrider

Having heard a lot about the food, we decided to eat at Our Place last Sunday, Sep. 11th. I ordered the Fish and Chips and my GF ordered the Adobo Combo Plate, Chicken and Pork.

My fish & chips were excellant. Cooked to perfection.

Both means were served at the same time. Something that rarely happens here in even the most expensive restaurants.

My GF seemed to dabble with her meal and finally I ask why and she said she was full. I did not believe this.

Arriving home I ask her what was wrong. She said the taste was good but the 2 chicken pieces were one part of a neck and a small piece of back. The 4 pieces of pork were 80% fat. Said something about what she would feed a dog. End of that conversation.

Now I am apologizing and will take her to dinner somewhere else. For her, that will never be Our Place again.

 

Your gf said she was full, which was a lie. You didn't notice if the chicken was part of a neck and a small piece of back, so was that another lie? Also, I use to live in Cebu City and eat in restaurants with Filipinas, almost all of the pork they ate was nearly all fat. I use to ask them what happened to the meat, did the cook eat it and leave the fat for sale?

 

When my gf and I ate in Our Place our food was excellent and it was almost more than we could eat.

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Stranded Shipscook

mmh, dear John, honestly and well meant. After reading the last sentence of your OP and my own one with the reasons stated, why some woman complain i think, your Gf has achieved something.

 

You said, you are not gonna go there anymore. From my observations and experience that is what some Wifes/Partners want to achieve, to separate their beloved one from influence of others.

 

Not that i insist on that in your case, please do not get that wrong, i know too little, but as a hint it may be worth to take into consideration.

She may really just simply didn't like the food and maybe the cook had a bad day. But its just an exemption and you should give it another try before submitting to a personal ban of this establishment.

Or at least ... don't give up your habbit of frequenting where you enjoyed.

Edited by CATMAN
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Paul

Okay, guys. John and his g/f went to OP and had a meal. One was great, the other not so good. It happens. It isn't the first time it will happen, and it will not be the last.

 

I feel that, since John is a regular customer there, as I am, I'm sure that either Little Rose (who is in charge when Greg isn't around) or Greg, will sort this for him.

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John B

I DID NOT say I would not patronize Our Place Again.

I DID NOT say my GF would not patronize Our Place Again.

I DID NOT say I would not eat at Our Place again.

 

I DID say that I doubt my GF would eat there again. Though if she did I am pretty sure the Adobo Plate will not be up for consideration.

 

My GF has NO problem with me doing what I want to do.

As I do not try to run her life either.

 

I reported a good and a bad dining experience. No one castigated me for reporting the satisfactory experience .

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tiger31

well change of eaterie for a moment ,I asked a friend where I can eat some western style food because I dont know my way around yet so he sent me to bananna moon .so off I went with my g f in tow .went inside sat down looked at the menu and thought very nice looked at my g f and her face looked like thunder im thinkin whats up with her ,I asked her why she was looking unhappy she replied I dont like it here .so I never got to taste the food and we left and went home . she then went into the biggest tampo ever ,can someone enlighten me am I missin something here I only wanted something to eat !!! am I likely to get the same reaction If I take her to our place

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shadow

Having heard a lot about the food, we decided to eat at Our Place last Sunday, Sep. 11th. I ordered the Fish and Chips and my GF ordered the Adobo Combo Plate, Chicken and Pork.

My fish & chips were excellant. Cooked to perfection.

Both means were served at the same time. Something that rarely happens here in even the most expensive restaurants.

My GF seemed to dabble with her meal and finally I ask why and she said she was full. I did not believe this.

Arriving home I ask her what was wrong. She said the taste was good but the 2 chicken pieces were one part of a neck and a small piece of back. The 4 pieces of pork were 80% fat. Said something about what she would feed a dog. End of that conversation.

Now I am apologizing and will take her to dinner somewhere else. For her, that will never be Our Place again.

 

 

Adobo in restaurants is often bone and fat, that's what Filipinos in general like.

 

Larry in Dumaguete

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Headshot

John, it's OK. I was in quality assurance for a long time, and you only did what MOST Americans would do. All this talk about going to the management...hooey. Americans don't do that. If they are dissatisfied, they stop using the product or frequenting the place and tell 1000 of their closest friends about their bad experience. It's what Americans do. That is the reason most businesses try not to make those mistakes in the first place. A customer lost is much harder to get back than a new customer...plus they turn off a whole bunch of other potential customers too.

 

However, now that I know they have good fish and chips and good country fry, I'm going to have to visit Our Place for a meal some time. Sounds pretty good to me. I had always thought of OP as a bar...not a restaurant. Now I have to reconsider that assessment.

 

Thanks for bringing this up.

Edited by Headshot

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shadow

John, it's OK. I was in quality assurance for a long time, and you only did what MOST Americans would do. All this talk about going to the management...hooey. Americans don't do that. If they are dissatisfied, they stop using the product or frequenting the place and tell 1000 of their closest friends about their bad experience. It's what Americans do. That is the reason most businesses try not to make those mistakes in the first place. A customer lost is much harder to get back than a new customer...plus they turn off a whole bunch of other potential customers too.

 

However, now that I know they have good fish and chips and good country fry, I'm going to have to visit Our Place for a meal some time. Sounds pretty good to me. I had always thought of OP as a bar...not a restaurant. Now I have to reconsider that assessment.

 

Thanks for bringing this up.

 

 

We often eat at OP when in Cebu. The price is good as are the food portions, but as with most every other place, sometimes something is not 100% right. I have yet to find any place in the Philippines where everything is right all the time, especially when owner/manager is in absentia.

 

Larry in Dumaguete

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Paul

John, it's OK. I was in quality assurance for a long time, and you only did what MOST Americans would do. All this talk about going to the management...hooey. Americans don't do that. If they are dissatisfied, they stop using the product or frequenting the place and tell 1000 of their closest friends about their bad experience. It's what Americans do. That is the reason most businesses try not to make those mistakes in the first place. A customer lost is much harder to get back than a new customer...plus they turn off a whole bunch of other potential customers too.

 

However, now that I know they have good fish and chips and good country fry, I'm going to have to visit Our Place for a meal some time. Sounds pretty good to me. I had always thought of OP as a bar...not a restaurant. Now I have to reconsider that assessment.

 

Thanks for bringing this up.

 

I hope that, if I ever have a bar / restaurant in Cebu, that you never frequent it and have a bad experience, then.

 

I am an American who will let the owner / manager know if I have a bad experience. How else are they going to know to fix it?

 

And, yes, Our Place is a restaurant, serving breakfast, lunch, and dinner meals during all hours of operation.

 

Our Place Bar is located on the corner of Pelaez and Sanciangko Streets, in downtown Cebu City, Cebu.

 

Our Place Bar & Restaurant

Corner Pelaez and Sanciangko Streets

Cebu City, Cebu 6000

Philippines

 

Telephone: (032) 416 8243

Mobile: 0949 969 6216

Operating Hours: 7:00AM to 11:00PM, 365 days per year.

 

 

Take a look:

 

Our Place Bar Website

Our Place Bar (current) Menu

Edited by Admin

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mikejwoodnz

my 2 cents : just looking at the menu my wife would expect fatty pork in the adobe (pork belly) and chicken unmentionables - but she would be real pissed at the "mashed" potato and vegetables - it's gotta be rice ! :

 

NATIVE BEEF STEAK 225

Native beef steak cooked filipino style, served with

potato and vegetables

SOTANGHON GUISADO 85

CHICKEN PORK ADOBO 185

Chicken and pork marinated in vinegar & peppercorn;

served with potato and vegetables

 

Edited to add : wouldn't matter if she read it on the menu - it supposed to come with rice !

Edited by mikejwoodnz

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pattycakes

Our place for some reason took the best 2 items IMHO on their menu off the menu when the latest owner took over. The meatball sandwich and the John Wayne burger. I really wish they would bring them both back and have mentioned it to the owner (who seems like a really nice guy) a couple of times.

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vancouver guy

AH HA biker daves special dishes It was worth the trip to his resort for the meatball sub alone ... daves gone with his secret recipe to the west

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Stranded Shipscook

Haven't heard of biker dave anymore since ages ? Anybody got any contact ?

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