Jump to content

Forgot Windows 10 Password


Recommended Posts

BossHog

Someone came to me with a laptop with a forgotten password and she couldn't log into Windows. Someone told her I must be good at computers since I'm always looking at a laptop, lol. I had no clue how to fix this problem but watched a few confusing YouTube videos until I found this one.

The video's only 3 minutes long but it took me about 30 minutes of pausing and rewinding while following the instructions. Finally got it fixed and she's got a laptop she can use again.

So if you ever get stuck with this issue, I'd give this method a try.

 

  • Like 1
  • Thanks 4
Link to post
Share on other sites
BossHog

If anyone's suspicious and wondering if it is a stolen laptop...it isn't. It belongs to one of my wife's countless relatives and she uses it for high school coursework. I of course asked "how the heck did you forget the password on a computer you use daily!?"

Turns out she uses a third-party cleaner program (Glary Utilities, I'm looking at you.) Doing a routine clean-up yesterday included a registry clean and that somehow deleted the Admin account's visibility on the log-in screen. There was only a guest account which she'd never used and for which didn't know the password. I'd never heard of this before but quick research shows that it's a known issue and I subsequently uninstalled that software from my own computers

  • Thanks 2
  • Haha 1
Link to post
Share on other sites
SkyMan

You are now the family (extended) go to computer guy. Congrats!

  • Haha 1
Link to post
Share on other sites
Paddy

I can see why you had to go through the video a few times but ultimately it’s a scarily easy fix!

  • Like 2
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use, Privacy Policy and Guidelines. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue..

Capture.JPG

I Understand...