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smokey

Cignal tv

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smokey

I have had this service over 10 years seems every year one of the 4 box units will stop and they charge 4.000 to replace want to quit this service ... AM i to bring boxes back or are they mine . second who or where you call or go to let them know goodby. Dont want to just stop paying could cause problems in the future

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Jawny

I believe channel 1 is the CIGNAL channel and will have a phone number to call.  However, a better choice is to speak directly with a CIGNAL sales rep and these can be many places.  A shopping mall is the first place I would go.  

I had the impression that if I had a post paid account, I was essentially leasing the device.  That is, the company was responsible to keep the device working.....no cost to me.  I have prepaid accounts, so if the device goes bad, I need to buy a replacement. 

I use CIGNAL  only because I can’t get any other service except satellite. 

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hyaku

If you lease the box is theirs and they will replace free. But they make you pay for parts on the dish repairs. Twice I got away with that after typhoons Yolanda and Ruby. Last time the LNB actualy melted! They made me pay for it and I wrote them asking them not to use inferior products.  They were rather pissed off that I suggested that. They are easily contacted by email. 

LNB.jpg

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