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Grab Emergency Button

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Headshot

I just got a text message from Grab that says they have installed an emergency button in their website. Supposedly, if you are riding in a Grab vehicle and have an emergency, such as being kidnapped by the driver, pushing the button automatically contacts the PNP with the vehicle information (license number, driver's name and location).

Now I have to wonder if anybody has ever had reason to use a feature like this in a Grab car or taxi.

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max111
45 minutes ago, Headshot said:

I just got a text message from Grab that says they have installed an emergency button in their website. Supposedly, if you are riding in a Grab vehicle and have an emergency, such as being kidnapped by the driver, pushing the button automatically contacts the PNP with the vehicle information (license number, driver's name and location).

Now I have to wonder if anybody has ever had reason to use a feature like this in a Grab car or taxi.

Seems to be a good initiative to increase the safety of passengers, needed or not. The driver, knowing of this feature, would be reluctant to do anything stupid.

I don't know of Cebu but hasn't there been stories about Manila taxi drivers robbing passengers leaving NAIA?

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max111

The Grab app isn't only used in the Philippines, so might not adress problems in the Philippines at all....?

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Headshot
11 minutes ago, max111 said:

The Grab app isn't only used in the Philippines, so might not address problems in the Philippines at all....?

Grab is all over SEA, so that might be it. I certainly haven't heard of any problems here.

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GBT62

One of their 100-day improvement plan new features - to justify  the price hike ever since Uber left the region.

I thought all the fares for the usual trips I do had gone up quite a bit - so this week I scrolled back in my trip history to last year before Christmas - and sure enough the exact same trips were around 30-35% less......

Then I realised they are all still sub-AU$8 - so no reason to be concerned still   ?

Edited by GBT62

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aussiekangaroo
On 6/22/2018 at 11:39 PM, GBT62 said:

One of their 100-day improvement plan new features - to justify  the price hike ever since Uber left the region.

I thought all the fares for the usual trips I do had gone up quite a bit - so this week I scrolled back in my trip history to last year before Christmas - and sure enough the exact same trips were around 30-35% less......

Then I realised they are all still sub-AU$8 - so no reason to be concerned still   ?

Regular taxi fares also went up around the same time.

  Couple of story's about incidents with Grab where it would have been useful to have the emergency button at the time from a quick google search and I have seen  a few things on local TV recently about similar incidents.

https://coconuts.co/manila/news/uber-driver-accused-raping-22-year-old-woman/

http://newsinfo.inquirer.net/904743/grab-driver-in-malaysia-accused-of-rape-remanded-for-six-days

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